Our Mission To provide our customers with high quality performance
products, everyday low prices, and superior customer
service. By doing so, we will work to create
long-term relationships with each customer and
strive to become the primary resource for all
of your performance supplies. Respecting the privacy and confidentiality of your personal
information is important to Jeffs Performance. This Privacy Policy explains
how Jeffs Performance collects, uses, and discloses the information you
provide while using the Jeffs Performance Web site at www.Jeffs Performance.com
(the "Web Site"). Jeffs Performance will not rent or sell any
customer information to anyone. Jeffs Performance only will collect personally identifiable information
(such as name, title, company name, address, telephone number, or e-mail
address) that you voluntarily provide through our website or e-mail correspondence.
We will collect general information (such as the type of browser you
use, the files you request, and the domain name and country from which
you request information) to improve our Web site and better meet your
needs. Use of Information Before we collect any personally identifiable information, we will provide
an explanation for the possible use of your data. The information you
supply will be used by Jeffs Performance to respond to your inquiries,
supply you with requested information on Jeffs Performance products and
services, or track orders you place with Jeffs Performance. Authorized
third parties may be utilized by Jeffs Performance to collect, track
and process such information. If you have submitted personal information
to Jeffs Performance electronically and would like it removed or modified,
please contact us at 903-868-0016. We will use reasonable
efforts to comply with your request. Other Important Information The Jeffs Performance Web site may contain links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites. Jeffs Performance uses "cookies," a standard technology that installs a small text file on a visitor's hard drive to permit the Web Site to recognize future visits by that computer. Cookies enhance the convenience and use of the Web Site. If you personalize pages or register to download information, a cookie helps Jeffs Performance remember who you are. As a result, you save time by not having to enter the same information repeatedly. Cookies enable us to understand who has seen which particular Web site pages, to determine how often these pages are visited, and to track the most poplar areas of our site. A cookie will NOT permit us to learn any personally identifying information about you, such as your real name or address, unless you have previously provided that information to us or you have set the preferences in your browser to provide this information. You can set your browser to notify you when you receive a cookie, giving you the opportunity to decide whether to accept it. You may choose to disable the "cookies" option on your browser; however doing so may affect your use of the Web Site. It may be necessary, if required by law or if pertinent to judicial or governmental investigations, to release your personally identifiable information. Jeffs Performance reserves the right to modify this privacy policy at
any time. We will promptly reflect any such modifications in these Web
pages. Disclaimers The information contained in this website is provided to you "as is," for your internal informational purposes only, without any representation or warranty of accuracy or completeness of information or other warranty of any kind, including any implied warranty of quality, merchantability, fitness for a particular purpose, or non-infringement. In no event will Jeffs Performance be liable to any party for any direct, indirect, incidental, special or consequential damages for use of this website or reliance upon any information or material accessed via it or any other hyperlinked website including, but not limited to, damages arising from loss of profits, business interruption, or loss of data, even if Jeffs Performance is expressly advised about the possibility of such damages, to the fullest extent allowable by law. Some jurisdictions do not allow the exclusion of implied warranties and representations, so the above exclusions may not apply to you. The material on this Website could contain technical inaccuracies or typographical errors, and information will be changed, updated and deleted without notice. Jeffs Performance may make improvements and/or changes in the products and/or the programs described in this material at any time. Jeffs Performance makes no warranties that this Website will operate uninterrupted or error free or that defects will be corrected. Jeffs Performance does not warrant that this Website is compatible with your computer equipment or that this Website or its server is free of errors or viruses, worms or "Trojan horses" and Jeffs Performance is not liable for any damage you may suffer as a result of such destructive features. Additionally, Jeffs Performance makes no representations or warranties
whatsoever about any other Website which you may choose to access through
this Website. Links provided by Jeffs Performance to such Websites are
provided solely for your convenience and should not be deemed to imply
that Jeffs Performance endorses those Websites or any content therein. Satisfaction Guarantee In
order to became your number
one choice for performace
supplies,
we will ensure that you receive
the best value and quality
products on every purchase
you make at www.Jeffs Performance.com.
If you are not 100% satisfied
with anything you purchase
from us, please return it
within 30 days, per our return
policy below. All returns
and exchanges must be in new
condition and in the original
packaging with all original
components included. Shipping Policy Jeffs Performance fills all orders usually within 24 hours if your order
is received by 1p.m. CST, Monday through Friday. This, however, does
not include overweight and special order items. Items that are too large
or heavy to be delivered via United Parcel Service (UPS) will be shipped
by common carrier, dock to dock, and will take approximately 5-10 business
days to arrive. There are no minimum order size or small order size charges.
Please visit our Shipping Estimator during the checkout process for the
best available shipping rates to your location, anywhere in the world,
or call us at 903-868-0016. Cancellations Please notify us immediately if you wish to cancel an order. We work
to quickly process all orders in a timely manner. If the order has already
been shipped you may refuse to accept the order when it arrives. Once
delivery is accepted you may return/exchange items per our return policy. Liability Matters We will not be in breach of any of our obligations if our performance is prevented or delayed for circumstances beyond its control, including but not limited to adverse weather, civil disturbance, armed conflict, unavailability of supply of products, fire, flood, labor unrest, disruption in transportation, etc. WE SHALL NOT BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF REVENUE, PROFITS, OR DATA, ARISING IN CONNECTION WITH ANY PRODUCTS SOLD OR ITS SERVICES PROVIDED TO A CUSTOMER, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Product Warranties A customer will receive the benefit of manufacturer’s warranties
on products purchased. WE MAKE NO EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATIONS
WITH RESPECT TO OUR SERVICES OR ANY PRODUCTS SOLD THROUGH OR BY US (INCLUDING,
WITHOUT LIMITATION, WARRANTIES OF FITNESS, MERCHANTABILITY, NON-INFRINGEMENT,
OR ANY IMPLIED WARRANTIES ARISING OUT OF COURSE OF PERFORMANCE, DEALING,
OR TRADE USAGE). IN ADDITION, WE MAKE NO REPRESENTATION THAT THE OPERATION
OF SELLER’S ONLINE SITE WILL BE UNINTERRUPTED OR ERROR FREE. Tax Information Texas is the headquarters for Jeffs Performance, Inc. and therefore
all delivery addresses within Texas will be charged applicable taxes.
We are not required by law to collect sales and use tax on shipments
outside of the state of Texas. Exchange/Return Requirements While these guidelines are stringent, they help us to maintain everyday
low prices for all customers. We will gladly work with each customer
to ensure that each return is handled in a fair and equitable manner. Items must be in the original,undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, plastic bags, and the blank warranty cards. The manufacturer's labeled packaging must be enclosed within a new shipping carton. Please note that the warranty card must not be filled out. If any products are defective, you will need to contact the manufacturer. Any blister packed items or products that come in hard plastic wrap can only be returned if unopened and in original condition.
Payment/Security Methods The easiest way to order is on-line by using your credit card. You can also fax or mail in your order with a check or money order. We can also call you to get your credit card number, or you can fax it or leave it on our toll-free voice-mail/fax-mail number below. You'll have the option to choose one of these methods when you place your order. Everyone is concerned about Internet credit card security -- and with good reason. For everyone's protection, our web store uses tighter security than most. Every time you send us your credit card number and your billing and shipping information, we use the industry-standard Secure Sockets Layer (SSL) technology to prevent the information from being intercepted. Additionally, to prevent credit card fraud, please provide the exact billing address, zip code, and phone number for your credit card (our credit card processor requires this information). We accept Visa, MasterCard, American Express, and Discover and will
not charge your card until your order is shipped. We also accept personal
checks and money orders. If you would prefer to pay with a check or money
order, please mail to: Jeffs Performance, Inc.
Virtual Gift Certificate Terms and Conditions Virtual Gift Certificates are for use online at www.Jeffs Performance.com. Sales tax is applicable to merchandise purchased with a Virtual Gift Certificate (Texas Only). Delivery is overnight, within 24 hours, subject to credit approval/authorization and barring any technical difficulties. Delivery to an incorrect but deliverable address as provided by the customer is the responsibility of the purchaser. Delivery to a non-existent address is the responsibility of the purchaser. www.Jeffs Performance.com is not responsible for loss or stolen Virtual Gift Certificates. However, if your Virtual Gift Certificate number is lost or stolen, and you have proof of purchase, we will issue you a replacement for the balance shown on our records. Virtual Gift Certificates may not be redeemed for cash. Virtual Gift Certificates are valid for use for one year after date of purchase. If you need assistance, please call Customer Care at: 903-868-0016 Your Virtual Gift Certificate number is required for all inquiries.
How To Contact Us We welcome your feedback and look forward to reading your comments. Please use our Feedback Form to submit your questions, comments or suggestions, or you can reach us using the following methods: Email: Telephone: Fax: Mail:
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